Explore how your data is handled
We collect the data needed to run your account: name or nickname, phone number, login record, device signal, wallet receipt, and support transcript when you contact us. For DANA, OVO, GoPay and QRIS, we store payment references, timestamps, masked sender details and status logs so our
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team can match your wallet action to your balance without asking for the same screenshot repeatedly. We use this data for account access, fraud checks, payment matching, service messages, and legal responses where local law permits. Access to services depends on local law, and our Privacy
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Policy explains data handling rather than changing that rule. We restrict internal access by role, remove data when retention ends unless a dispute or legal request remains open, and let you ask us to correct account details from your profile or through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.